Frequently Asked Questions

You can call us at 678-506-1157 or email us at lacemup.com@gmail.com.

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

Products are delivered by USPS - Priority Mail

If your not happy with your item we offer a "peace-of-mind" return policy. Return to us within 14 calendar days "unworn" and we'll allow store credit same dollar amount no questions asked. 100% AUTHENTIC OR YOUR MONEY BACK!!

Return Terms:

  • Returns Accepted for "unworn" items (Condition will be thoroughly checked prior to processing refund)
  • After receiving the item, you must return within: 14 Days
  • Refund will be given as: Store Credit
  • Return shipping will be paid by: Buyer
  • Additional return policy details: A 20% Restocking/Order Cancellation fee will apply. Even if your item has not shipped. If wanting to cancel an order contact us so we can arrange refunding minus the 20% cancellation fee. If returning an item, contact us so we can give you return shipping info and explain refunding once we receive minus the 20% restocking fee.

A 20% Restocking/Order Cancellation fee will apply. Even if your item has not shipped. If wanting to cancel an order contact us so we can arrange refunding minus the 20% cancellation fee. If you want to exchange an item due to size, fit ,comfort,etc there is also a 20% restocking fee to cover shipping.